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I have an instance running on IIS and the app pool is set to recycle everyday at 2pm to create a new worker process. However, one of the dropdown menus shows no items after the scheduled recycle.

At the moment I am fixing this issue by going into IIS and recycling the app pool myself. By any chance does a scheduled recycle do anything differently, or could this be a caching problem?

Manual recycle restores the items in the dropdown, but I want it scheduled to save me doing it everyday.

  • There is a big gap between manual recycle and "one of the dropdown menus shows no items". Did the developer(s) debug the web app and identify what prevents the menu from loading items? Database connection issue or something else? – Lex Li Nov 09 '22 at 21:06

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