I am a translator visiting my mum in Guangzhou China after a 3-year Covid lockdown. I am working with a VPN connection. My translation software MemoQ has a Google Machine Translation plug in set up through my Google API account. I can't get the translation suggestions like I usually will in Melbourne. Instead, I have received timeout errors in the log file like the following one:
TYPE: System.Net.WebException
MESSAGE: The operation has timed out
SOURCE: System
CALL STACK: at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at MemoQ.GoogleMT.GoogleMTSession.createRequest(String text, String sourceLangCode, String targetLangCode) at MemoQ.GoogleMT.GoogleMTSession.useTranslationService(String text, String sourceLangCode, String targetLangCode) at MemoQ.GoogleMT.GoogleMTSession.TranslateString(String text, String sourceLangCode, String targetLangCode) at MemoQ.GoogleMT.GoogleMTSession.TranslateCorrectSegment(Segment segm, Segment tmSource, Segment tmTarget) at MemoQ.TranslationEnvironment.MT.MTManager.backgroundLookupOne(Object parameter)
MemoQ support advises it could be a network issue, and suggest I increase my Time Out threshold, either through Google API, or my VPN provider. Any suggestion will be warmly welcome:).
I have tried the Google Machine Translation plugin in MemoQ at different time and different Wifi, and still has the same time out issue.
