My goal is to create queueing model without a waiting area. For example, if an individual tries to speak to an attendant, but the attendant is already helping another individual, the person will not wait and will go elsewhere. How can I set up a queueing model in R for this? I am using an M/M/1 model, as there is only one attendant.
I have already started setting up a basic one, but it does not account for no waiting area.
library(queueing)
mod1 <- QueueingModel(NewInput.MM1(lambda = lambda, mu = mu))
summary(mod1)
By the way, I am using the queueing library in R.
