docusign - radioGroupTabs not working (locked out) in a compositeTemplate

Question

I am trying to add a pdf with form fields document to a docusign envelope using inlineTemplates, everything is good, docusign is able to parse the textTabs, signHereTabs etc, but the problem is radioGroupTabs, when I send the envelope, these fields are locked. The only way I got those fields unlocked/fillable is by assigning first signer as defaultRecipient.

tabs: {
    textTabs: [
      {
        tabLabel: `ESIG_ADVISORDOC_SIGNER1_\\*`,
      },
    ],
    radioGroupTabs: [
      {
        groupName: `ESIG_ADVISORDOC_SIGNER1_TCP_ADD_REM`, // didn't work
      },
      {
        groupName: `ESIG_ADVISORDOC_SIGNER1_\\*`, // didn't work
      }
    ]
   }

I tried multiple things, example use tabLabel in place of groupName for the radioGroupTabs etc etc, nothing worked. Tried with a wildcard, tried with the exact fieldName, tried with both.

Can someone please suggest a solution?

@Inbar Gazit any ideas? – Abhijeet Ahuja Oct 07 '22 at 18:15 — Abhijeet Ahuja, Oct 07 '22 at 18:15

score 0 · Answer 1 · answered Oct 07 '22 at 18:39

0

Tabs have an optional field locked. I believe the default for that value should be false but you could try explicitly setting locked to false to force the tabs to be editable.

answered Oct 07 '22 at 18:39

Paige Rossi

261
1
3

Didn't work, I even tried giving optional: false, also tried by providing recipientId and documentId, nothing seems to work. – Abhijeet Ahuja Oct 08 '22 at 02:46

score 0 · Accepted Answer · answered Oct 08 '22 at 08:59

Finally after two days of trials and errors, found that we need to pass locked: false in the radios attribute.

tabs: {
    textTabs: [
      {
        tabLabel: `ESIG_ADVISORDOC_SIGNER1_\\*`,
      },
    ],
    radioGroupTabs: [
      {
        groupName: `ESIG_ADVISORDOC_SIGNER1_\\*`,
        radios: [
         { locked: 'false' }
        ]
      }
    ]
   }

Docusign should be better with their documentation.

docusign - radioGroupTabs not working (locked out) in a compositeTemplate

2 Answers2