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I am trying to reset a password in the Azure portal for a Linux VM and I'm getting the error: ParentResourceNotFound. No extensions, like VMAccessForLinux, are shown as installed but I know I was able to do this in the past when there weren't any. So I'm not sure the lack of listed extensions should be a roadblocker here.

This is ARM deployment, not ASM. Redhat 7.8

ErrorCode: ParentResourceNotFound Message: Can not perform requested operation on nested resource. Parent resource 'xxxxxxxx' not found.

Any ideas? Thanks!

Dan Csharpster
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  • Does this answer your question [MsDocs](https://learn.microsoft.com/en-us/azure/azure-resource-manager/troubleshooting/error-parent-resource?tabs=json) – Imran Sep 13 '22 at 16:17
  • No, it doesn't. Sorry I should have mentioned that I already exhausted the basic google results. I did find a solution, though. I'll try to post the solution when I have some downtime. – Dan Csharpster Sep 13 '22 at 18:39

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So I'm not sure how this relates to a parent resource not being found, but what I did to solve my problem was this.

I tried to see if I could even load the Serial Console. It gave an error that to run serial console boot diagnostics needed a custom storage account. So I went to boot diagnostics -> settings -> Enable with custom storage account -> Save.

After that the serial console would load and also the reset password feature seems to be working.

Dan Csharpster
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