I recently installed suiteCRM 7.12 on our company server (Ubuntu 20.04 LTS) but I can't get the mail import to work. Whenever I click "import" in the mail or as a bulk option, I get the error message "An error has occurred" instead of the popup described here. As the popup is quite cryptic I don't really know where to begin troubleshooting.
I tried looking into the logs under /var/log/apache2/error.log and found the following problem, that pops up every time I click the import button:
PHP Fatal error: Uncaught TypeError: Unsupported operand types: string % int in /var/www/crm-[companyname]/cache/smarty/templates_c/%%1A^1AB^1AB6DD00%%tab_panel_content.tpl.php:194\
But I'm not entirely sure if I am meant to rewrite some template in a completely fresh install of SuiteCRM?
Thanks for your help!
Edit: I just looked into suitecrm.log in the install root and only found the following, which is supposed to be a false alarm (according to another forum post):
Fri Sep 9 10:49:48 2022 [46531][1][FATAL] Mysqli_query failed.
Fri Sep 9 10:49:48 2022 [46531][1][FATAL] Query Failed: select * from versions: MySQL error 1146: Table 'suitecrm.versions' doesn't exist
