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nice to meet you. I am not good at English so sorry if I am wrong. I am a new user of Cloud Identity.

I tried to sign up for the Free plan, but when I entered the required information, I was prompted to select a billing plan, which I thought was strange, so I checked.

I checked and found that I had mistakenly tried to register for a Premium plan.

I tried to register again on the registration page for the Free plan, but when I entered the domain name, it said that the domain name was in use and I could not proceed any further.

I would like to know how to cancel the Premium plan without entering my billing information or how to change to the Free plan.

I would like to avoid having to enter my billing information just to change from the Premium plan if possible.

I look forward to your answer. Thank you in advance.

1 Answers1

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After submitting a request to Google Customer to remove the domain, I was able to re-set it.