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I am pulling a report on sc_req_item table, this is the command:

curl --user username:password https://myurl.service-now.com/api/now/table/sc_req_item?sysparm_display_value=true&sysparm_exclude_reference_link=true&sysparm_limit=1

I am getting this error:

{"error":{"detail":"NullPointerException Check logs for error trace or enable glide.rest.debug property to verify REST request processing","message":"NullPointerException"},"status":"failure"}'

It was working fine before the upgrade to latest release(san diego). and also QA and DEV are returning results, only issue is with PROD.

Could you guys please help.

user19510614
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2 Answers2

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Did you check the system log? The most likely culprits are a function field, a calculated field, or a before query business rule.

giles3
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Check if the sc_req_item table in Production corresponds to the versions available in your QA and DEV environments.

You could also test the request in production without the sysparm_display_value set to true.

ismrs
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