I am trying to work out how to use the "Population of agents" radio button functionality in the Advanced section of the "Queue" block from the process library.
I am able to successfully select the "Population of agents" option and specify the number of queues to be in the population however I am then unable to direct agents to any of the queues in the population. Ultimately, I need to send agents to specific queues in the collection (population) but I can't seem to work out how to do that.
The screenshot shows a bit more of what I am trying to achieve: