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ForgeViewer.js:39 onDocumentLoadFailure() - errorCode:9

  • errorMessage:No viewable content

This is the error I get when I try to load or preview a design on my application. The app opens for a few designs but it doesn't load. Please what is the cause, and how can I fix it.

Nwalo Okechukwu
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  • Please provide some code so it's easier to help you – KibbeWater Jun 21 '22 at 12:46
  • Please provide enough code so others can better understand or reproduce the problem. – Community Jun 22 '22 at 00:01
  • @Nwalo Could you help check your manifest by calling [GET {urn}/manifest](https://forge.autodesk.com/en/docs/model-derivative/v2/reference/http/urn-manifest-GET/) to check if any error message appears? – Eason Kang Jun 23 '22 at 04:30

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