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DocuSign is working well but when I open URL and every time available same signature how can I remove or change adopt signature using dousing developer api

Fenil Mendapara
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  • Can you share the code you use? it's not clear what you are doing – Inbar Gazit Jun 15 '22 at 20:11
  • [Try to Solve The Problem First](https://meta.stackoverflow.com/questions/261592/how-much-research-effort-is-expected-of-stack-overflow-users) -- [How do I ask a good question?](https://stackoverflow.com/help/how-to-ask) -- [How to create a Minimal, Reproducible Example](https://stackoverflow.com/help/minimal-reproducible-example) -- [I Downvoted Because](https://idownvotedbecau.se/noattempt/) – Zak Aug 15 '22 at 16:15

1 Answers1

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If you're using remote signing:

Signatures will be saved on the recipient's account. As the recipient, you can log in and delete signatures in the Manage Profile section. https://support.docusign.com/s/articles/How-do-I-change-my-signature-or-adopt-a-custom-signature-NDSE

If you're using embedded/captive signing:

Signatures will be saved on a captive recipient profile, tied to the name/email/clientUserId. You can either use a unique ClientUserId to break the association with existing signatures, or you, as the sender, can delete a captive recipient's saved signatures: https://developers.docusign.com/docs/esign-rest-api/reference/accounts/accounts/deletecaptiverecipient/

If you would like your recipients to draw a new signature every time, regardless of using Embedded or Remote signing:

You can use Sign In Each Location to require recipients to draw a new signature for each signature tab: https://www.docusign.com/blog/developers/common-api-tasks-sign-each-location

If this doesn't address your question, please edit your post to clarify what exactly is happening in your workflow.

Drew
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  • Directing a user to documentation is not an answer, it's a comment.. An answer should *solve* the problem, not invoke more research, which the OP clearly hasn't done themselves. – Zak Aug 15 '22 at 16:14
  • Do we have any options on ui to change signature of embedded/captive user – Shailesh Yadav Nov 01 '22 at 17:36