We knew that after call recording got enabled in contact flow the call recordings starts working and recording of every call is pushed at S3 as well as we can play the recordings in Amazon Connect -> Contact Search
.
I am trying to figure it out on which event the call recording starts and on which event the call recording stops e.g. onConnected, onACW, onEnd
?
The goal is to identified the events of amazon connect streams. What i have understood is call recording starts on onConnected
event & stops on onACW
instead of onEnd
as the duration of ACW should been a part of recordings!