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We have integrated Account kit for our project and while verifying the functionality, we have encountered error code : 6004. We have already tried to re-enable the account kit service in AGC and also cleared HMS core cache, but still facing same error.

Can anyone help me to solve this issue.

Sunil D S
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1 Answers1

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Please verify below check points:

  1. Ensure that you have enabled Account Kit , if already enabled please disable it and then re-enable it. Please wait for 15 minutes, and clear the HMS Core cache of the test phone, and then retry.

Please follow below mentioned procedure for clearing cache :

To clear the HMS cache data, go to Settings > Apps > Apps > HMS Core > Storage, and tap Clear cache. To clear the HMS management space, go to Settings > Apps > Apps > HMS Core > Storage, tap MANAGE SPACE and then CLEAR DATA

  1. Please verify whether App id present in agconnect-services.json in your app directory(App_name -- > App -– > agconnect-services.json) is same as App Id present in AppGallery connect. Please refer to Obtaining the App ID.

  2. Ensure that the fingerprint certificate used by the APK is the same as that entered when you enable Account Kit.

Please check the above check points and try again. Hope you resolve the issue.

Balaji
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  • Thanks a lot there was issue related to fingerprint certificate, issue got fixed after re-verifying it. – Sunil D S Apr 14 '22 at 11:40