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I'm enthusiatic user of Elastic APM for several years and I am running Elastic APM on Kibana 7.15.0 to analyse web services written in Java and Python. Recently I found that Timeline pane in Transactions menu doesn't show spans for SQL, Redis etc. I went through kibana log but no proviso related with this omission was appeared.

span missing image

I need elastic APM but I am lack of sufficient knowledge to operate it well..

Seunghyun Kim
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  • Seems like it would be worth an issue on the agent (Python or Java) that's showing the issue. SQL and Redis spans should be captured unless you're using a very niche library that isn't instrumented by the agent. – Colton Myers Feb 28 '22 at 16:28
  • I found span indices had not saved since 3 weeks before posting. Other indices like transaction, metrics have been saved well. It's very odd. – Seunghyun Kim Mar 16 '22 at 23:44

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This is likely this issue, which has since been fixed.

Can you update to the latest version of the python agent and see if the spans are back?

Colton Myers
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