1

I've downloaded two different versions of the Intel OneAPI BaseKit Offline Installer:

w_BaseKit_p_2021.2.0.2871_offline.exe

and

w_BaseKit_p_2022.1.2.154_offline.exe

Both properly extract, start the bootstrapper.exe, show a loading screen, and then crash and disappear.

I have unchecked "Remove temporarily extracted files after installation" to inspect what gets extracted, and double clicked bootstrapper.exe in the extracted folders. Both have the same problem: a system requirements check with some download messages pictured below

System Checker

Followed by the loading screen that disappears with nothing left:

![Loading Screen

Finally, there is a path created with a ton of files:

C:\Program Files (x86)\Intel\oneAPI\Installer

Within that directory there is an installer.exe. If I run it, the following screen comes up:

installer.exe

Which resembles the actual installer I expect from bootstrapper.exe but there's nothing to be done with it. When I exit from this screen, it asks are you sure, to which I answer yes, and then the whole path C:\Program Files (x86)\Intel\oneAPI\ gets deleted.

I have no idea how to debug this, and I'm not even sure this is the appropriate place to ask. I considered superuser, but there are similar questions here.

Does anyone have any tips for researching this problem? I've installed successfully on other machines before. This is a new laptop with Windows 10. I can still successfully run the bootstrapper.exe on the old laptop.

Peter Cordes
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mas
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2 Answers2

2

I was able to get the bootstrapper.exe to work by running in compatibility mode (Right Click -> Properties -> Compatibility -> Run compatibility troubleshooter).

After running this the installer has a compatibility warning, but I just clicked next:

Installer Screenshot

Jean-François Fabre
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jhader
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1

This seems to be related to a known issue discussed on the Intel forum here:

https://community.intel.com/t5/Intel-oneAPI-Registration/KNOWN-ISSUE-with-Intel-oneAPI-Toolkits-versions-2022-1-and-2022/m-p/1361803

It seems that currently, installation of Intel oneAPI Toolkits (versions 2022.1 and 2022.1.2) won't work if Visual Studio 2022 17.1.x is installed. Based on the discussion, the options appear to be either:

  • Downgrade to Visual Studio 2022 17.0.6
  • Wait until an update to either Intel oneAPI and/or Visual Studio is released
nathan-hess
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  • jhader's solution worked for me but thank you for the explanation (I have 17.1.0 installed, so this is definitely the case for me). – mas Feb 22 '22 at 14:05
  • Are you able to integrate basekit with VS by running the installer in compatibility??? – Abhi verma Apr 14 '22 at 16:53
  • I believe Intel has now fixed this issue if you install the latest versions of Visual Studio and oneAPI. – nathan-hess Apr 15 '22 at 12:37