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I set up DocuSign-Demo (DSD) and imported my production templates into DSD. I then set up Salesforce-Sandbox (SFS) and hooked it up tp my DSD. I do not see my imported templates in my SFS BUT I can create a new template in my SFS and see the new template in DSD right along side of the imported templates from DocuSign-Production.

What am I missing? Why can I not see all the templates in my DocuSign-Demo from the Salesforce-Sandbox? I only see the one I created from the SFS on both sides.

Mr.Black
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I don't believe that Tempalates can cross between Production Environments. I've always had to recreate the Template I made in the Sandbox all over again in Production. I have asked DocuSign Support the same question and am waiting on an answer.