Twilio Access Memory Variable in Say Action

Question

Is there a simple way to access a memory variable inside an Autopilot Task's Say Action like

Answer 1

Twilio developer evangelist here.

You can't do that in the Autopilot JSON because the JSON is static. In order to make it "dynamic" and input a memory variable, you can do that in a Twilio Function that you point your Autopilot task at.

The JSON to point at a Twilio Function would be something like:

{
    "actions": [
        {
            "redirect": {
                "uri": "https://your-twilio-function-path.twil.io/-whatever-your-path-is"
            }
        }
    ]
}

The Twilio Function would contain JavaScript like this (you need JSON.parse to pull out objects saved with the Remember Action which are placed at the top-level of the Memory object):

exports.handler = function(context, event, callback) {
    let actions = [];
    let say = {};
    let memory = JSON.parse(event.Memory);

    say = {
      "say": `Hi ${memory.name}...`
    }
    actions.push(say);
    let respObj = {
        "actions": actions
    };
    callback(null, respObj);    
};

Of course, alternatively, you could use

say = {
      "say": "Hi " + memory.name
}

Again, because your bot needs to use data from the current conversation context in the dialogue, this is a dynamic task/dynamically-generated Action. You need a Task to respond with dynamic Actions using the Redirect Action and Twilio Functions or your own endpoint. Using the Program Task window as you call it would be a static task does not use data from the context of the current conversation with the user in its dialogue.

Let me know if this helps at all!