Issue in Triggering lock

Question

Hi I am facing an issue when triggering the tapkey lock it scans for the lock and successfully scans it. The when I trigger unlcok againsat the PhysicalLockId I get the lock blinks red and I get message Unauthorized.

Using Token Exchange Mechanism, generated Identity provider against Oauth Client. The lock is assigned to the user as unrestricted

iOS trigger Lock Function


private func triggerLock(physicalLockId: String) -> TKMPromise<Bool> {
    guard let bluetoothAddress = self.bleLockScanner.getLock(
        physicalLockId: physicalLockId)?.bluetoothAddress else {
            self.showAlert(title: "Alert", message: "Lock not nearby", okTitle: R.string.localizable.commonCancel(), cancelString: R.string.localizable.commonScanAgain(), cancelHandle:  { _ in
                self.scanLock()
            })
            return TKMAsync.promiseFromResult(false)
        }
    
    let ct = TKMCancellationTokens.fromTimeout(timeoutMs: 15000)
    
    // Use the BLE lock communicator to send a command to the lock
    return self.bleLockCommunicator.executeCommandAsync(
        bluetoothAddress: bluetoothAddress,
        physicalLockId: physicalLockId,
        commandFunc: { tlcpConnection -> TKMPromise<TKMCommandResult> in
            
            let triggerLockCommand = TKMDefaultTriggerLockCommandBuilder()
                .build()
            
            // Pass the TLCP connection to the command execution facade
            return self.commandExecutionFacade!.executeStandardCommandAsync(tlcpConnection, command: triggerLockCommand, cancellationToken: ct)
        },
        cancellationToken: ct)
    
    // Process the command's result
        .continueOnUi({ commandResult in
            let code: TKMCommandResult.TKMCommandResultCode = commandResult?.code ??
            TKMCommandResult.TKMCommandResultCode.technicalError
            
            switch code {
            case TKMCommandResult.TKMCommandResultCode.ok:
                return true
            default:
                return false
            }
        })
        .catchOnUi({ (_: TKMAsyncError) -> Bool in
            NSLog("Trigger lock failed")
            self.showAlert(title: "Alert", message: "Trigger lock failed")
            return false
        })
}

Answer 1

The error Unautorized means usually, that the current user don't have a grant to this specific lock. In other cases there would be a different error code.

As you are using your own app and so an own identity provider, you have also to create a contact for this specific users.

https://developers.tapkey.io/openapi/tapkey_management_api_v1/#/Contacts/Contacts_Put

If you are creating a contact, you have to specify the id of your identity provider as ipId, otherwise it will create a contact for a tapkey user.

As I can see in your account, you successfully created a user for your identity provider, but then created a contact for an tapkey user.