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I am looking at installing a Content Management System or something which can be used as a Decision Support System. I am not sure which content management system has options for Knowledge Management.

Appreciate inputs on this.

Vadim Kotov
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rishi
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  • Could you be more clear what functionality you are after? "Knowledge Management" is pretty vague. Most of CMSs allow you to organise the articles and contents in some way, so you need to know what support you are after. – William Niu Aug 05 '11 at 13:24
  • Thanks William for your response. To be precise, I am looking at CMS systems, which handle different types of documents as possible knowledge artifacts. Also, which can help us create a decision tree, so that folks who get stuck with known issues, can possibly be guided to help themselves. – rishi Aug 05 '11 at 16:18

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I am not aware of any CMS system with that functionality. Having said that, I'm really not a CMS expert. You might need to pick a flexible CMS and tweek it yourself, such as Drupal and Joomla. They both have very active support community. I think Drupal (compared to Joomla) is more flexible for developers.

You may also want to look at the research community in this topic. Some of them might make their research systems available: http://scholar.google.com.au/scholar?q=decision+management+system+cms&hl=en&btnG=Search&as_sdt=1%2C5&as_sdtp=on

William Niu
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