Twilio Conversation: SessionError: Channel not found when marking messages as read

Question

I am using @twilio/conversations": "^1.2.3" nodejs package my project. I have a conversation which has two participants one is sms and the other is web. When I am calling setAllMessagesRead() I got error No channel found.

Both participants exist it still shows this error. It have lastMessage object but lastReadMessageIndex is null. Need help what I am doing wrong.

score 1 · Answer 1 · answered Sep 23 '21 at 08:48

1

Your channels are in "closed" state, which means you cannot make any modifications to them anymore.

The returned error is misleading, we will fix it.

answered Sep 23 '21 at 08:48

berkus

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There are coming in join event which they are not closed. If they are closed why they are showing up in join event. – Ghazanfar Khan Sep 23 '21 at 11:20
Because Joined event is sent together with Added event if you have joined the channel. – berkus Sep 26 '21 at 12:49
But if you fetch the channel's state you will see it is 'closed'. – berkus Sep 26 '21 at 12:50
yes but when I close from rest api its status is notParticipating but in these one status is joined – Ghazanfar Khan Sep 27 '21 at 17:07
We haven't mark them closed. If we close we receive conversationLeft event so that they won't appear in join event. – Ghazanfar Khan Sep 27 '21 at 17:09
I do not know how they got closed, all I can see is that they are in the closed state now, and you will not be able to perform mutating operations on already closed conversations. – berkus Oct 01 '21 at 21:59
Yes I remove the participants manually , this is a twilio bug – Ghazanfar Khan Oct 04 '21 at 09:35
Which part of this is a twilio bug in your opinion? – berkus Oct 06 '21 at 20:30
The conversation got closed automatically, no timer were set and status remains as joined. When we close with api status becomes notParticipating. – Ghazanfar Khan Oct 07 '21 at 10:40

Twilio Conversation: SessionError: Channel not found when marking messages as read

1 Answers1