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I have installed Bugzilla on my windows system using this https://bugzilla.readthedocs.io/en/latest/installing/windows.html link.

Firstly, clone the https://github.com/bugzilla/bugzilla.git link to install bugzilla on system.

git clone https://github.com/bugzilla/bugzilla.git

After That install Perl and its required module using ActiveState.

C:\Perl64\bin>perl -v

This is perl 5, version 28, subversion 1 (v5.28.1) built for MSWin32-x64-multi-thread
(with 1 registered patch, see perl -V for more detail)

Copyright 1987-2018, Larry Wall

Binary build 0000 [a2725156] provided by ActiveState http://www.ActiveState.com
Built Feb  9 2021 19:51:54

Now for the database i have use MySql for which i have used below version

mysql> select version();
+-----------+
| version() |
+-----------+
| 8.0.26    |
+-----------+
1 row in set (0.00 sec)

and in that I have created a new MySQL user for Bugzilla to use. Run run the following command in mysql command-line client :

mysql> CREATE USER 'bugs'@'localhost' IDENTIFIED BY 'bugs';
mysql> SELECT User FROM mysql.user;
mysql> GRANT ALL PRIVILEGES ON *.* TO 'bugs'@'localhost' WITH GRANT OPTION;

Also updated the localconfig file also

$db_driver = 'mysql';
$db_host = 'localhost';
$db_name = 'bugs';
$db_pass = 'bugs';
$db_port = 3306;

After setting up all configuation, Now when I run checksetup.pl it produce the following error.

    Checking for            DBD-mysql (v4.001)    ok: found v4.050

install_driver(mysql) failed: Attempt to reload DBD/mysql.pm aborted.
Compilation failed in require at (eval 356) line 3.

 at Bugzilla/DB.pm line 1328

Can anyone help with this issue.

Note: Also, I have checked various articles available on internet as well as on stackOverflow however it didn't resolve my issue.

.

Lakshya sharma
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  • *"... using ActiveState"* : Maybe you could also try with [Strawberry Perl](https://strawberryperl.com/) ? – Håkon Hægland Sep 20 '21 at 10:42
  • Are you able to load the module? What is the output of running `perl -MDBD::mysql -e1` ? – Håkon Hægland Sep 20 '21 at 10:44
  • @HåkonHægland I have run the command its give me below output C:\bugzilla>perl -MDBD::mysql -e1 Can't load 'C:/Perl64/site/lib/auto/DBD/mysql/mysql.dll' for module DBD::mysql: load_file:The specified module could not be found at C:/Perl64/lib/DynaLoader.pm line 193. at -e line 0. Compilation failed in require. BEGIN failed--compilation aborted. – Lakshya sharma Sep 20 '21 at 10:57
  • Ok, it seems the module is not properly installed? Can you try to reinstall it? – Håkon Hægland Sep 20 '21 at 10:59
  • I tried to install Active Perl 5.34.0 on Windows 10 now, but it seems it does not support `DBD::mysql` (from the Active Platform UI). It has `DBD::Pg` and `DBD::SQLite`, but not `DBD::mysql`. How did you install `DBD::mysql` with Active Perl? – Håkon Hægland Sep 20 '21 at 11:16
  • @HåkonHægland we can istall using cpan command C:\Perl64\bin>cpan cpan shell -- CPAN exploration and modules installation (v2.20) Enter 'h' for help. cpan[1]> install DBD::mysql Reading 'C:\Users\sharma_l\AppData\Local\.cpan\Metadata' Database was generated on Mon, 20 Sep 2021 04:55:39 GMT DBD::mysql is up to date (4.050). – Lakshya sharma Sep 20 '21 at 11:21
  • Can you try force reinstall it? Try run `cpan -f -i DBD::mysql` ... – Håkon Hægland Sep 20 '21 at 11:32
  • it is giving me error. – Lakshya sharma Sep 20 '21 at 11:34
  • Compilation failed in require at Makefile.PL line 12. BEGIN failed--compilation aborted at Makefile.PL line 12. – Lakshya sharma Sep 20 '21 at 11:35
  • Can you please upload the complete output to e.g. pastebin? Then provide a link here – Håkon Hægland Sep 20 '21 at 11:37
  • https://pastebin.com/ZiaNVw0t – Lakshya sharma Sep 20 '21 at 11:45
  • Yes the log output shows *"Couldn't find your C compiler."*. It means that it probably has not configured a C compiler. I think it should work more easily with Strawberry Perl since it has a C compiler. It also has `DBD::mysql` preinstalled so you do not need to install it. Can you try install Strawberry Perl ? – Håkon Hægland Sep 20 '21 at 11:48
  • Ok Thanks let me try installing Strawberry Perl. – Lakshya sharma Sep 20 '21 at 11:54
  • @HåkonHægland I used strawberry Perl and setup Bugzilla properly but then also facing an issue that it is not loading its UI. https://stackoverflow.com/questions/69266719/bugzilla-ui-not-working-after-setup-giving-error-your-web-server-could-not-fetc – Lakshya sharma Sep 21 '21 at 09:53
  • Please clarify your specific problem or provide additional details to highlight exactly what you need. As it's currently written, it's hard to tell exactly what you're asking. – Community Sep 27 '21 at 05:19

0 Answers0