Set HPP to run in Production not Sandbox. Getting Invalid Merchant Id error 506

Question

We have our HPP running as expected in sandbox. We then changed our MerchantId, AccountId and Secret to our 'Live' details and post to the URL

https://pay.realexpayments.com/pay

On initialization we get the 506 error Invalid Merchant ID. GlobalPay insist we are using the correct credentials.

They did share a log with us. Here is the first part showing that the environment is still set as Sandbox:

},
"HttpStatusCode": "200",
"environment": "Sandbox",
"level_value": 20000,
"x-gp-library-version": "--NOT-PRESENT--",
"thread_name": "https-openssl-nio-8443-exec-22",
"tags": [
  "RXP_RPOD",
  "_grokparsefailure",
  "rpod"
],

Is there a way to force the HPP to be in Production Environment instead of Sandbox?

Thanks Toby

score 0 · Answer 1 · answered Sep 10 '21 at 10:26

0

It seems that although you've set the live credentials, you send the requests to the sandbox url.

HPP has two separate URLs for Sandbox and Production.

URL for Production transactions https://pay.realexpayments.com/pay

URL for Sandbox transactions https://pay.sandbox.realexpayments.com/pay

You can find more details here https://developer.globalpay.com/hpp/hpp-reference

answered Sep 10 '21 at 10:26

Adina Petrovici

1

Thankyou for your reply. We are definitely posting to the https://pay.realexpayments.com/pay production endpoint.... – Toby Hodkinson Sep 13 '21 at 10:57
Is that all it takes to select the environment - just posting the correct URL? – Toby Hodkinson Sep 13 '21 at 10:59

Set HPP to run in Production not Sandbox. Getting Invalid Merchant Id error 506

1 Answers1