For Remedy api，whats the form name for extracting the “view the audit log” data for an incident

Question

Which form name could be used to extract “view the audit log” data for an incident? for example，I can successfully extract related data using form ”HPD：help desk”，how to extract “audit log” data for an incident?

Could you kindly provide the indexed fields？ or guide me where I could find them.Appreciate it — Yunzhe Ta, Sep 07 '21 at 11:18

score 0 · Answer 1 · answered Sep 08 '21 at 12:23

0

You can use "HPD:HelpDesk_AuditLogSystem" or "HPD:Help Desk Audit Log" form. Regarding indexed field OOTB there is only 1 index configured- Original Request ID (ID:450).

answered Sep 08 '21 at 12:23

kordek21

61
1
10

For Remedy api，whats the form name for extracting the “view the audit log” data for an incident

1 Answers1