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Tableau Version 2021.1.2 Java Version openjdk 16.0.1 2021-04-20 OpenJDK Runtime Environment AdoptOpenJDK-16.0.1+9 (build 16.0.1+9) OpenJDK 64-Bit Server VM AdoptOpenJDK-16.0.1+9 (build 16.0.1+9, mixed mode, sharing) I placed the driver under ~/Library/Tableau/Drivers, but consistently getting the error message as shown in the attachment.Error Message from Tableau Desktop

3 Answers3

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I think that you are placing drivers in the wrong folders, you have to copy the .jar file inside the folder

C:\Program Files\Tableau\Drivers

If it doesn't exist you have to create it.

From the Tableau Drivers download page:

Follow these steps to install the JDBC driver for Amazon Athena on your Windows computer:

Download the JDBC driver (.jar file) from the Amazon Athena User Guide on Amazon's website. Move the downloaded .jar file to C:\Program Files\Tableau\Drivers.

Nicolaesse
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  • Thanks for your answer! I'm using Mac, so its ~/Library/Tableau/Drivers. But you are right, I need to create the Tableau/Drivers folder under ~/Library/. But still it's giving me the error. – user16284734 Jun 22 '21 at 14:59
  • I am not sure but I think that these drivers probably works only on Windows. I have MacOS as well but Tableau (in general) doesn't work well as on Windows OS. – Nicolaesse Jun 23 '21 at 09:21
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Try putting it as /Users/<username>/Library/JDBC/AthenaJDBC42.jar

Saravanan G
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Dhruv
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  • No it said differently here https://www.tableau.com/support/drivers?edition=. But I tried the directory you provided it still doesn't work. – user16284734 Aug 10 '21 at 20:36
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Try to unhide the hidden folder from the account which you mainly sign in from your Mac because there is a hidden Library folder where you would need to put the appropriate jar file in that's located in the folder.

My url was Computer/MacintoshHD/Users/myusername/Library

This is the Library directory where I pressed shirt+command+. to unhide it. There, you should be able to find an already created Tableau Folder which contains another directory known as Driver. You would need to place the appropriate jar file in the Driver folder.

Hope this helps!