Docker Desktop installation failed:Failed to start service

Question

Failed to start service: The service did not respond to the start or control request in a timely fashion

   at CommunityInstaller.Service.Service.<StartAsync>d__4.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at CommunityInstaller.Service.Manager.<AddServiceAsync>d__7.MoveNext()

Could you please resolve this?

Docker error

Hyper-v

Started on: 2021-06-05 19:17:13.110
File: C:\Users\****\AppData\Local\Docker\install-log.txt
CommandLine: "C:\***\Docker Desktop Installer.exe" 
[19:17:13.119][ManifestAndExistingInstallationLoader] No install path specified, looking for default installation registry key
[19:17:13.122][Program] No installation found
[19:17:13.328][InstallWorkflow] Cancel pending background download
[19:17:13.352][InstallWorkflow] Using package: res:DockerDesktop
[19:17:13.355][InstallWorkflow] Downloading
[19:17:15.436][InstallWorkflow] Extracting manifest
[19:17:16.725][InstallWorkflow] Manifest found: version=64133, displayVersion=3.3.3, channelUrl=https://desktop.docker.com/win/stable/amd64/appcast.xml
[19:17:16.726][InstallWorkflow] Checking prerequisites
[19:17:17.599][InstallWorkflow] Prompting for optional features
[19:17:20.159][InstallWorkflow] Unpacking artifacts
[19:19:43.911][InstallWorkflow] Deploying component CommunityInstaller.CreateGroupAction
[19:19:48.727][InstallWorkflow] Deploying component CommunityInstaller.AddToGroupAction
[19:19:48.737][InstallWorkflow] Deploying component CommunityInstaller.ServiceAction
[19:19:48.740][InstallWorkflow-ServiceAction] Removing service
[19:19:48.744][InstallWorkflow-ServiceAction] Creating service
[19:19:51.300][InstallWorkflow] Installation failed
Exception type: System.Exception, Exception message: Component CommunityInstaller.ServiceAction failed: Failed to start service: The service did not respond to the start or control request in a timely fashion, StackTrace:
   at CommunityInstaller.InstallWorkflow.<DoHandleD4WPackageAsync>d__29.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at CommunityInstaller.InstallWorkflow.<DoProcessAsync>d__23.MoveNext()
[19:19:51.302][InstallWorkflow] Rollbacking component CommunityInstaller.AddToGroupAction
[19:19:51.304][InstallWorkflow] Rollbacking component CommunityInstaller.CreateGroupAction
[19:19:51.305][InstallWorkflow] Rollbacking component CommunityInstaller.UnpackArtifactsStep
[19:19:51.312][FileSystem] Deleting C:\Program Files\Docker\Docker
[19:19:51.758][FileSystem] Deleted C:\Program Files\Docker\Docker successfully
[19:19:51.759][InstallWorkflow] Rollbacking component CommunityInstaller.ExtractManifestStep
[19:19:51.760][InstallWorkflow] Rollbacking component CommunityInstaller.DownloadStep

Provider details about your hosting OS and machine details and Hyper-V,/virtualization configuration — divyang4481, Jun 05 '21 at 07:15
Hi divyang4481, Thanks for your response,i updated my OS and machine details. Regards, Sowmya — Sowmya Jayanthi, Jun 05 '21 at 13:23
you may have details error log at C:\ProgramData\DockerDesktop\service.txt, %LOCALAPPDATA%\Docker\install-log.txt, this may help to dig more details. so share that also — divyang4481, Jun 05 '21 at 13:42
Component CommunityInstaller.EnableFeaturesAction failed. How to enable? — Sowmya Jayanthi, Jun 05 '21 at 14:46

score 0 · Answer 1 · answered Jun 05 '21 at 13:31

Just disable the power service using the below steps,

Open msconfig.exe in the windows menu bar
Go to the "services" tab
Start typing "power" and it will auto find the correct service.
Untick the checkbox
Restart your PC
Make sure you do not have any Docker installation files in your drive
Start the installation process again and hopefully that'll work for you.

Docker Desktop installation failed:Failed to start service

1 Answers1