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Recently a user of one of my apps reported that all her data was lost when she updated the app. I think this is a long shot, but is there anyway for me to inspect her 'documents' folder within the app on her iPad? Or a way for her to send me her document folder so I can see what's going on and hopefully salvage the data?

Brian Tompsett - 汤莱恩
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Steven Baughman
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2 Answers2

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If she is a fairly technically capable user, you could have her use PhoneDisk http://www.macroplant.com/phonedisk/ to mount your app's sandbox and inspect the Documents folder.

Paul Tiarks
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If it is a jailbroken device you could ask her to download teamviewer, then ssh into the iPad. Never tried it though! But that was an idea I got when I saw your question.

http://www.idownloadblog.com/2011/03/14/how-to-ssh-into-your-iphone/

LuckyLuke
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