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While connecting to Bank of America via Plaid, a Account not currently supported. Your account is not currently supported. Please log in to a different account message is displayed. Plaid connection is working for Chase.

I'm using plaid-ruby to integrate Plaid.

Plaid Account not supported message

Could this be because of Multi Factor Authentication or something else?

trueblue
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1 Answers1

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What's the actual error code? You can see it in the Dashboard activity log.

Hard to diagnose this without the error code but I'm going to take a guess -- are you not yet approved for production access or were approved for production really recently? Bank of America connections require Production approval plus a few extra days wait time.

Alex
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