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Created a test user on the Facebook developer panel. Created a page, and linked my Instagram user to this test user but I can't get the instagram_business_account_id of the Instagram user.

Getting the page id :

GET: https://graph.facebook.com/v10.0/<test_user_id>/accounts?access_token=<test_user_access_token>

Getting the instagram_business_account_id

GET: https://graph.facebook.com/v10.0/<test_user_page_id>?access_token=<test_user_access_token>&fields=instagram_business_account

Reponse:

javascript
Response: {
    "id": "<fb_page_id>" //  Facebook Page ID
}

instagram_business_account_id did not come in the response.

Response example from graph api documentation

javascript
{
  "instagram_business_account": {
    "id": "17841405822304914"  // Connected IG User ID
  },
  "id": "134895793791914"  // Facebook Page ID
}

How do I get the instagram_business_account_id of the Instagram user linked to this test user?

Details:

  • I added all the permissions available to the test user but it didn't work either.
  • the Instagram account linked to this test user is a business account.
AEM
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Igor Rodrigues
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  • Does the access token you are using meet the following requirements: A Facebook User access token with the following permissions: `instagram_basic` `pages_show_list` If the token is from a User whose Page role was granted via the Business Manager, one of the following permissions is also required: `ads_management` `pages_read_engagement` `business_management` – Andrew L Apr 22 '21 at 15:58
  • Thanks for reply. the access token already has these permissions. In fact, for testing purposes, I added all the permissions to validate if it was indeed a permission issue, but I still don't get the access token. – Igor Rodrigues Apr 22 '21 at 16:10
  • detail: I updated these permissions directly from the test user's "edit" button on the Facebook developer page. – Igor Rodrigues Apr 22 '21 at 16:10
  • Hmm, can you submit a bug report at https://developers.facebook.com/support/bugs/create and provide the link to the report in a comment here. We'll be able to inspect your app and token that way. – Andrew L Apr 22 '21 at 16:24
  • ok, thanks @AndrewL. – Igor Rodrigues Apr 22 '21 at 17:03

0 Answers0