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I have tried every possible method starting from checking connection to resetting password with no special characters.

Couldn't solve the error of Invalid credentials in Citrix ADC 13.0 .

While adding LDAP authentication servers facing the same error over and over again. Have verified the account name, Base DN, Administrator Bind DN but nothing seems to work.

  • Server '10.0.1.4' is reachable.
  • port '389/tcp' is open.
  • '10.0.1.4' is a valid LDAP server.
  • Valid Credentials are not provided.

Even I could successfully bind from ldp.exe with simple auth (not using SSL) using the same creds. DC running on Windows Server 2016. Base DN (location of users)= CN=Users,DC=#####,DC=local Administrator Bind DN = CN=useradmin,CN=Users,DC=#####,DC=local

michaelmesser
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Tanusree Chakraborty
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1 Answers1

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I had to contact Citrix technical support to get this resolved. He had me downgrade Netscaler to version 13.0.71.44 which fixed the issue. He said it was only a bug in the GUI but I have my doubts. I was originally at 13.0.79.64.

Dave O'Neal
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