Python Slack Bot Dialog - Trouble Connecting

Question

I'm starting to use the Slack API with Python.

So far I was able to connect it and send messages just fine.

I want to create a dialog option so users can input variables and I'm able to do it but when I try to submit the dialog, an error appears saying: We had some trouble connecting. Try again?

Here's the code:

@app.route("/test", methods=["POST"])
def message_actions():
    data = request.form
    user_id = data.get('user_id')
    client.api_call(api_method="dialog.open",
                    json={"trigger_id": data.get("trigger_id"),
                          "dialog": {
                        "title": "Request a coffee",
                        "submit_label": "Submit",
                        "callback_id": user_id + "coffee_order_form",
                        "elements": [{
                            "label": "Coffee Type",
                            "type": "select",
                            "name": "meal_preferences",
                            "placeholder": "Select a drink",
                            "options": [
                                {
                                    "label": "Cappuccino",
                                    "value": "cappuccino"
                                },
                                {
                                    "label": "Latte",
                                    "value": "latte"
                                },
                                {
                                    "label": "Pour Over",
                                    "value": "pour_over"
                                },
                                {
                                    "label": "Cold Brew",
                                    "value": "cold_brew"
                                }
                            ]
                        }
                        ]
                    }}
                    )

    return make_response("", 200)

I've also tried with a 204 response and still the same. – Nicolas Gandolfo Apr 06 '21 at 19:01 — Nicolas Gandolfo, Apr 06 '21 at 19:01

score 0 · Answer 1 · answered Apr 10 '21 at 10:20

You are not showing us any of the code that is supposed to handle the submission of the modal, only the code that creates it.

When the user submits the modal, your app will need to handle a view_submission event

I'm not sure if you are using bolt, but you can see an example of how view_submissions are handled with slack bolt here

You'll need to acknowledge the submission within 3 seconds. A simple 200 will do

Python Slack Bot Dialog - Trouble Connecting

1 Answers1