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Is there a way to integrate the ServiceNow KB in azure cognitive services? We want to use the ServiceNow KB as a knowledge base for Azure Cognitive.

iamayush
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If you have a corpus Knowledge Base articles located in ServiceNow, you can use the ITSM Skill to surface them to end users.

Here is a recording of an SAP/ServiceNow Bot built for a talk that leveraged Bot Framework and Logic Apps. https://www.biztalk360.com/integrate-2017-resources/give-bots-connectivity-azure-logic-apps/

Ram
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