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I am currently using woocommerce for an online store and under woocommerce settings, there is an option for webhook, I am trying to trigger twilio flow by hitting the URL. but I get error code 401. twilio 401 error says authentication wasn't provided. I included SID in url but still, get the same error. Does anyone have any idea on how to get woocommerce webhook to play nice with twilio?

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Ruvee
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Vishal Desai
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1 Answers1

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To trigger a Studio flow, you need to connect a widget or widgets under the REST API path of the Trigger Widget. You also need to call the Studio Flow using the cURL syntax below.

Trigger a Twilio Studio Flow Execution via the REST API

Maybe you can use a Twilio Function as a Proxy for your Webhook to call your Studio Flow (so you send the Webhook to the URL of your Twilio Function and it calls Studio)? Take a look at the example, Make a Write Request to an External API using urlencoded data, to better understand how to call the Studio Flow from the Twilio Function.

Alan
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  • Thank you. I’ll go function route, I didn’t wanna mess with creating plugin for Wordpress and get twilit sdk involved. Because I just want simple text message when order is created, and since woo commerce already has webhook option on order events, I rather just hit url to trigger text message – Vishal Desai Mar 22 '21 at 01:39
  • so i used the hello world function to test, the url it gave me for function when i hit that url i get "Unauthorized - you are not authenticated to perform this request" error, what parameters do i need to pass to url to trigger hello world function ? – Vishal Desai Mar 22 '21 at 19:42
  • Set the Function to public (from protected)/deploy if you're using the new Twilio Functions UI or if using the classic UI, uncheck Verify Signature checkbox/save. This will allow the URL to be hit from the Internet. Since this is now a public URL, just make sure you put any necessary checks in place to protect against triggering from unauthorized parties. – Alan Mar 22 '21 at 23:07