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I installed and used Neo4j 1.4.2 before, but when upgrading to 1.4.3, I can't create database. So, I uninstalled and installed again, it has same error. Error as below image.

enter image description here

This is my log file: https://drive.google.com/file/d/1UmzSgEuKWieDL8InLLwYFy8tGDOgHIBK/view?usp=sharing

Luanne
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Trần Tuấn Anh
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  • Issues should be logged here: https://neo4j-desktop.canny.io/questions-and-general-feedback – Luanne Mar 18 '21 at 05:21
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    I’m voting to close this question because issues/bugs with the tool should be reported elsewhere – Luanne Mar 18 '21 at 05:21

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I have the same problem when upgrading to a newer version of Neo4j Desktop. This what I did to fix it. The problem is there are some settings on the older version that is causing the issue.

  1. Neo4j Desktop folder for example: C:\Users<mylogin>.Neo4jDesktop\
  2. Delete the ENTIRE folder
  3. Install the newer version
jose_bacoy
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