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We have configured tracking in cloudwatch for sending emails via AWS SES programmatically via AWS SDK ( as mentioned in the documentation). Whenever I send an email for the first time with a new configuration set I am able to see the metrics (open, click) value updated to 1. When I send the same email to another recipient the metric value should increase to 2 but there is no change in the cloudwatch metric and it always shows value as 1.

I have configured message tags and configuration set as well.

I checked after few hours but still, metrics were not updated. I am not sure if there is some issue with cloudwatch - SES configuration or I am missing any configuration in the graph?

Pallavi Kaushik
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1 Answers1

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You can check in the cloudwatch graphed metrics. You may have selected Statistic value to Average which is default selection. You can try after changing that value to Sum. View Example here

Shubham
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  • A thousand times this. The default for the CloudWatch graph is a confusing line that is stuck at "1". – mrlitsta Nov 16 '21 at 22:57