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I'm trying to call https://tourplanning.hereapi.com/v2/problems API end-point. For this reason I'm obtaining Oauth2 token as it was described in this guide. I'm able to obtain a token, however, when using with the end-point above I'm getting 403: {"error":"Forbidden","error_description":"These credentials do not authorize access"}

Does anyone have an idea how to overcome it?

Muammar
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  • Tour Planning API is not free. Do you have a Commercial account or did you purchase a Pro plan? – psxls Mar 03 '21 at 15:53
  • @psxls, where is it stated that it is not free? I haven't found these details in pricing/plans section. No, I'm using Freemium account and before paying for something I would like to understand how good is the quality and whether I should pay for it or develop my in-house solution. – Muammar Mar 05 '21 at 07:00
  • It is clearly stated here: https://developer.here.com/plan-features – psxls Mar 06 '21 at 00:16
  • It is a very good product I can assure you. There are 2 ways for you to test it: a) purchase for only 1 month the Pro plan and make some trials, b) if you cannot afford it, you will have to contact the sales dept of HERE and ask for a free trial. They might grant you an exception, if they consider you an interesting potential lead. – psxls Mar 06 '21 at 00:20

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The following features are excluded or limited. Please contact us if you are interested in one or more of these:

  • Electronic Horizon in the HERE SDK (Premium Edition)
  • Geovisualization REST API (Geovisualization via JavaScript is included)
  • Tracking REST API. For a free trial go to https://tracking.here.com and select "Try our app"
  • Matrix Routing requests above 15x100 size in many-to-many matrices and 100x1 size in many-to-one matrices are excluded (they are included with the Pro Plan) - Tour Planning
  • Live Sense SDK Beta
  • Geocoding and Search API Bring Your Own Data (for this a subscription to HERE Workspace is required)

For more information you can go through the following link for plan details. https://developer.here.com/plan-features

Nimantha
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    I get the same error message when I try using the on-street parking API. Is that also excluded from the freemium? – PeterD Mar 10 '22 at 13:41
  • @HERE Developer Support, - Geocoding and Search API Bring Your Own Data (for this a subscription to HERE Workspace is required) - For this subscription, What I need to do ? I have already account into HERE Developer Portal. Can you please suggest me for this. Thanks. – Sapana Ranipa Jun 28 '22 at 17:57