GA4 Receiving event name but no event value

Question

I am trying to implement Web Vitals monitoring with GTM and GA4.

To do this I am using custom GTM template created by Simo Ahava. LINK

From what I see, I have done this implementation correctly - I can see the variables I need to be pushed to the data layer when previewing

This is how I push them to GA4:

Now the issues are in the GA4 end. I can see the events populating to GA4. However, when I go to Analysis Hub and try to create a custom report, I can get the counts of the events, but their values show up as 0

When using the DebugView in GA4, I can indeed see that the values are getting pushed correctly

So my question is... What am I doing wrong here? Why are the values not showing up?

EDIT: I have tried more things. Still not working but wanted to give you and update.

I have added custom metric and dimension to GA4 in hopes to fix this issue.

A custom metric for web vitals value

A custom dimension for web vitals name

I tried all the possible combos:

Dimension: Event Name (default one), metric: Web Vitals Value
Dimension: Web Vitals Name (custom), metric: Web Vitals Value
Dimension: Web Vitals Name (custom), metric: Event Value

None of them worked. However, here is something peculiar I found. When using Web Vitals Name as dimension, I cannot pick up names either. This leads me to believe I am doing some sort of error in the first place.

Maybe this will help somewhat....

The report can't select today, so you have to wait a day to see any changes. — Tony McCreath, Feb 25 '21 at 23:08
Thanks! However, I am aware of this. The data had been populating for almost two weeks when I was writing this question. That's when I set up the GTM tags and confirmed that data is coming to GA4 using debugview — justalazyprogrammer, Feb 27 '21 at 00:31

score 1 · Answer 1 · answered Sep 02 '22 at 07:58

1

Did you try adding currency to the data? Not sure it works but seems possible to be the error - I've just tried it now after seeing this post.

answered Sep 02 '22 at 07:58

DusanV

471
4
9

score 0 · Answer 2 · edited Dec 25 '22 at 21:30

0

Double check those custom definitions you setup, to match the parameter name in GA4 (matching case sensitivity)
make sure your GTM container is published
Fire test events on your website
wait the full 48 hours to make sure they are in GA4 (otherwise you will be getting that frustrating (not set) error)
Make sure your exploration data range is pulling the latest data.

edited Dec 25 '22 at 21:30

Ouroborus

16,237
4
39
62

answered Dec 14 '22 at 02:08

Lee A

119
2
8

GA4 Receiving event name but no event value

2 Answers2