Why is the Mail Server Configuration hidden for my JFrog Platform admin?

Question

I try to set up JFrogs Mail Server Configuration according to this article:

Unfortunately I can't find the Configuration | Mail section within my admin account.

The Administration Menu looks like this for me: Administration Menu

score 1 · Answer 1 · answered Feb 03 '21 at 02:57

1

It seems like you have a jcr version 7.x and to get into the mail config, navigate to JCR UI --> Administration --> General | Mail Server as below,

And add the mail config.

answered Feb 03 '21 at 02:57

Muhammed Kashif

Thanks a lot! I just added an image to my Original Post. I only got Settings and Webhooks as options! Mail Server is not visible for me. Any further ideas? – Andy Reichel Feb 03 '21 at 08:03
@AndyReichel It seems you are using the JFrog Cloud so Mail Server is out of the box and cannot be customized – Tal Etinger Feb 03 '21 at 19:25
Hi @TalEtinger. Thanks a lot! That makes sense. But how come that my Mail Notifications are not properly executed? – Andy Reichel Feb 04 '21 at 12:30
@AndyReichel Can you describe the use-case? Did you check the logs? – Tal Etinger Feb 07 '21 at 13:33
@TalEtinger The use-case is simple. We configure a new watch for example. We add email receivers to the watch. We do a history scan (Apply watch on existing content). No Mail arrives. No Mail is filtered (Spam). Seems no mail was sent from the out of the box Mail Server Configuration. Thanks! – Andy Reichel Feb 09 '21 at 19:15

1 Answers1