Make voice call using Twilio Client JS, a subaccount and access token

Asked Jan 20 '21 at 02:55

Active Feb 16 '21 at 05:41

Viewed 329 times

I am trying to make a voice call from a subaccount and keep getting the error:

callerId must be provided for TwilioClient and SIP calls when using Dial

I have verified my application SID, Account SID, api key SID and secret and all match up. The body of the response logged in the Twilio debugger is:

<?xml version="1.0" encoding="UTF-8"?>
<Response>
    <Dial answerOnBridge="true" callerId="PHONE NUMBER OF PARENT ACCOUNT">
        <Number>THE PHONE NUMBER IM TRYING TO CALL (A REAL PHONE)</Number>
    </Dial>
</Response>

I cant find anywhere in the docs that show this with the JS library. I have tried setting the From field in the options for Device.connect with no luck. Do i have to specify anything for the voice grants?

Another odd thing, everything works if I dial from the parent account's number, but When i go and look at the parent account, it doesnt have voice enabled.

edited Feb 16 '21 at 05:41

philnash

70,667
10
60
88

asked Jan 20 '21 at 02:55

Mike_G

16,237
14
70
101

To clarify, the callerID # you've tried is a Twilio phone #? – lizziepika Jan 20 '21 at 05:49
I dont even know where to specify the callerId. If I specify a From, it doesnt help. – Mike_G Jan 20 '21 at 13:49
the `callerId` attribute in the tag? – lizziepika Jan 20 '21 at 17:33
@lizziepika Im using the JS client. There is no XML/TWIML used (there is no Dial tag) – Mike_G Jan 20 '21 at 21:02
What's your JS code? You can pass twiml to the js client ie. `client.calls .create({ twiml: 'Ahoy, World!', to: PHONE-NUM-TO-CALL from: 'TWILIO-NUM' }) .then(call => console.log(call.sid));` here is using `callerId` with `Dial` https://stackoverflow.com/questions/60738484/how-to-use-twiml-to-connect-calls – lizziepika Jan 20 '21 at 22:45
@lizziepika TwilioClient JS doesnt have a a calls property. – Mike_G Feb 01 '21 at 15:44
can you include your JavaScript code? That would probably help – lizziepika Feb 01 '21 at 19:37

Make voice call using Twilio Client JS, a subaccount and access token

0 Answers0