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I was follwing the steps in the title "Add an allow list" in https://learn.microsoft.com/en-us/azure/active-directory/external-identities/allow-deny-list As listed in steps

1.Sign in to the Azure portal.

2.Select Azure Active Directory > Users > User settings.

3.Under External users, select Manage external collaboration settings.

I cannot perform the 3rd step, An error pops up like this Unable to complete due to service connection error - Azure AD

what to do?

Avin Mathew
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  • Similar questions: https://social.msdn.microsoft.com/Forums/en-US/9b8a8b9a-48d7-4a44-8b9a-3f64d12e93f3/user-management-unable-to-complete-due-to-service-connection-error-please-try-again-later?forum=windowsazuremanagement – Carl Zhao Jan 14 '21 at 06:36
  • I checked that, but that's not a valid solution – Avin Mathew Jan 14 '21 at 07:46
  • I think this may be caused by the network. Please try another network and try again. – Carl Zhao Jan 14 '21 at 09:57

1 Answers1

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Highly likely that this is a network issue, please try on another network or browser. If the issue persists please share the console log output.

Jeevan_MSFT_Identity
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  • I am getting POST https://graph.windows.net/isDirectoryFeatureEnabled?api-version=1.6-internal 400 (Bad Request) from E7MfroBJJdTJ.js:33 in the console and when I open the link i get this {"odata.error":{"code":"Request_InvalidRequestUrl","message":{"lang":"en","value":"Request url was invalid. The request should be like \/tenantdomainname\/Entity or \/$metadata. Tenant domain name can be any of the verified, unverified domain names or context id."}}} – Avin Mathew Jan 20 '21 at 09:44