1

I uploaded an app to Huawei AppGallery. In about section of the app there are two fields called Developer & Provider. I was able to change the Developer name from Developer center > Settings > My profile. But only the Developer name has changed & my real name is still showing as the Provider name. How can I change the Provider name? According to the information provided by Huawei developers website here both of these names should be changed when we change the Developer name. But it didn't work for me. Can anyone help me please?

Changer
  • 351
  • 1
  • 3
  • 12
  • Could you please try to change the Legal entity name? It seems to correspond to the provider name. – zhangxaochen Jan 12 '21 at 10:07
  • Have you changed the provider name before? In addition, you can send the screenshot of the page to hmscore@huawei.com, and type the necessary information. – zhangxaochen Jan 13 '21 at 01:31
  • Hi Changer, if your issue has not been resolved yet, please let me know : your appid, developer's name and the provider's name you want to change to and the screenshot, you can send them to: developer_dtse@Futurewei.com. I will check the issue from HW AGC internally. thanks – Zinna Jan 13 '21 at 14:33
  • 1
    Thanks both of you for your help. my problem has been solved now. After about 2 days Provider name has updated on AppGallery. It looks like AppGallery takes few days to update these information. – Changer Jan 13 '21 at 23:57
  • 1
    Great to know Changer! – Zinna Jan 14 '21 at 01:23

1 Answers1

1

It looks like AppGallery takes few days to update these information. After about 2 days my Provider name has been updated successfully.

Changer
  • 351
  • 1
  • 3
  • 12