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When Twilio receives an Opt-out keyword from one of your users, it adds this phone number to a list of blocked numbers. Twilio checks this list before sending any future outgoing messages.

Is there a place to find this blocked number list in the Twilio console?

Sasanka Kudagoda
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1 Answers1

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There is not. You must keep track of the opt-out list yourself. Twilio will forward the opt-out keywords to your application to handle this.

Twilio support for opt-out keywords (SMS STOP filtering)

Using Advanced Opt-out (Which require a messaging service)

Keeping track of your users' status

Alan
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