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We have a standalone web application which has a list of links that redirects the users to (SmartIT / Other Internal Web Applications). These links are picked from a JSON File.

{
   "title" : "BMC Remedy",
    "link" : "https://www.bmc.com/"
},
{
    "title" : "Password Rest",
     "link" : "https://smartit.com/reset"
}

Now we are heading for a Remedy Upgrade which results in URL Change of all these Links (Close to 400). Is there any way to fetch a report of all SmartIT form URL's. Else we have to this manually.

I tried using srd_url field in SRD:ServiceRequestDefinition, but the report did not give any results.

TylerH
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Harish
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1 Answers1

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The newer Version's SRD ID is same across all of the newer version platfrom (PERF, QA and PROD). We have migrated it by changing the prefix (www.***perf.myorg.com/#SRDID) and kept the IDs same.

Harish
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