17

I am unable to add new Testers Email, in Google play Console. In my Application , I have a list called Beta Review Team ,Under that I have a list of emails for test users. It has worked for the past few years. I have Currently 84 testers. (Find screenshot 2)

I need to add one new email to this list. Is there any limitations for test users? Can anyone please help me?

enter image description hereenter image description here

4 Answers4

46

Press ENTER after you filled the emails to the textbox. I discovered it after I got emotional ("do you want an Enter little **** or what?")

user3173285
  • 479
  • 4
  • 8
19

I was getting an error ("This email address doesn't exist") when trying to add a new email to my email list.

I figured out that I can only add as tester an email that was previously added to my Google Developer account under "Users and permissions". So after I added that email there and the person accepts the invitation to join my account, then I was able to add it with success to my test email list.

rsc
  • 10,348
  • 5
  • 39
  • 36
  • I was able to add users with accounts other than Google using this method. – BroPage Mar 09 '22 at 20:02
  • 2
    I don't think this is true. You should be able to add emails to an email list without them being in "Users and permissions". AFAIK Users and Permissions is meant for giving people access to your Play Console developer account, but I could be wrong. – connected_user Sep 19 '22 at 17:34
12

When adding an email address to a tester list, one limitation is the email must be linked to a Google account. This is easy to forget when adding co-workers that have corporate email addresses.

DHoward
  • 121
  • 1
  • 3
2

I was also unable to edit my email list when I tried to enter them manually/using the text field (the 'Save changes' button remained greyed out).

However, when I uploaded a csv file containing the email addresses (via the 'Upload CSV file' button), it worked and I was able to update the email list this way.

hnnngwdlch
  • 2,761
  • 1
  • 13
  • 20