How to determine the right REAL system user which record in this entity belongs to?
eg: task created by SYSTEM user, but I need to know the real user. (record owner is not a way when owning user can be changed when he leaves the company)
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This depends on how that task is being really created. If I remember correctly, SYSTEM user is captured when entity records are created by portal user, Workflow/Plugin running on context, and some other scenarios.
Sometimes, ETL integration also does that, in those cases probably you have to check the createdonbehalfby column as well for accuracy.
Arun Vinoth-Precog Tech - MVP
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