I am newbie in Salesforce and my company is switching our CRM to Salesforce. So currently we are learning and doing gap analysis. Previously we had 50+ active lead assignment rules each contains various queries but in salesforce we can have only one rule active at a time. Any suggestion how can I implement this without using process builder & workflow. Thank you.
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You can recreate your 50+ lead assignment rules from your previous CRM as 50+ entries under one lead assignment rule in Salesforce.
In Salesforce a lead assignment rule can have multiple entries for routing the lead. Each entry is composed from one or more criteria. You can think of each entry as a business rule in a traditional sense. The overall lead assignment rule is a collection of these business rules.
Take a look at Convert and Assign Leads Trailhead tutorial for an example.
identigral
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Hey thanks for answer, I also looked for that . Btw do you have any idea how many maximum rule entries can we define under one rule ? @identigral – Nishtha garg Sep 23 '20 at 13:21
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https://help.salesforce.com/articleView?id=rules_limits.htm&type=5 – identigral Sep 23 '20 at 16:14