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I have an agent managing eight different flows. Each flow returns to the Default Flow Start Page after processing the user request.

The issue is that after 3 consecutive requests I get the following error message: ***"More than 10 nested flow transitions detected:

[{ "Step 1": { "Type": "INITIAL_STATE", "InitialState": { "MatchedIntent": { "Id": "ee2030ba-164f-4b14-ade3-8760e6dbb91d", ..."***.

Then the agent stops working.

Does anybody know what is this issue about and how to deal with it? How should I manage several flows if they are not allowed to come back to the default flow?

I send a Flow graph screen shot.

Thanks in advance Claudia

FlowGraph_NestedFlowError

Jessica Rodriguez
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Claudia_
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1 Answers1

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I have tried to replicate your issue and create a flow with a sub-flow order flower: enter image description here

I have set the Transition of the subflow order flower to Default Start Flow: enter image description here

Upon sending the user query in the simulator, the error message appears: enter image description here

To be able to fix this, you can use the End Flow Page as Transition to jump back to caller flow instead of explicitly defining the parent flow name as target. enter image description here

Here’s the final output when you use End Flow Page, it can jump back to the parent flow successfully without an error. enter image description here

Jessica Rodriguez
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