adobe XD can't create document (error code: 3623)

Question

When I try to create a adobe XD document this message Appear to me
adobe XD can't create document (error code: 3623)

Answer 1

There may be a version issue here. Please update your XD Version

If this does not work, try these steps:

1. Convert XD file to .psd file in Photopia Website
2. Open .psd file with XD and save as XD file