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We're using AX 2009. When one user prints cash disbursement checks, the remittance is printed on the same physical sheet as the check. This is the way we'd like it to work for all our users. However, when one user prints, the remittance is printed on a separate page.

Any hints/suggestions/detailed instructions on where to look in AX to set this up?

Brent Lamborn
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2 Answers2

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We had a similar problem and the solution for us was to enable edge to edge printing on printer setup when generating payments. Might not be your problem, but worth a try, took us 2 days to figure it out!!

Vikdor
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Alex Buchanan
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Check the users default printer is a real valid printer.

Check the printer setup of the check report, especially check the paper size. To do this press the "Options" button in the report dialog form.

If all fails, delete the Windows printer, recreate, set as default, then retry.

Jan B. Kjeldsen
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