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I have Cognito user pool in a region(say us-east-1) and Pinpoint in a different region(say us-east-2). When tried to add Pinpoint to the cognito pool in console(go to cognito->manage user pool->click analytics in the left pane), there was no option being displayed for pinpoint since it is in different region. Is there any way that I can connect these two(Cannot implement sign-in sign-up in front end as we are already using AWS login/sign-up). It would be helpful if you could suggest a way I can do this. Thanks

user5631
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1 Answers1

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At the time (August 30th 2020) of writing this answer, Amazon Pinpoint service is not yet supported in Ohio us-east-2

  • This explains why you won't be able to see any pinpoint project in the dropdown menu of Cognito userpool console (General settings-> Analytics in the left pane)

Looking at the Amazon Pinpoint documentation it states:

In regions where Pinpoint is not available, Cognito UserPools only supports sending events to Amazon Pinpoint projects in us-east-1. In regions where Pinpoint is available, Cognito User Pools will support sending events to Amazon Pinpoint projects within that same region.

This means that: For example if you have a Cognito UserPool in eu-west-1 then you can use a Pinpoint project in eu-west-1 (a region where Pinpoint is not supported) however if your Cognito UserPool is in us-east-2 (a region where Pinpoint is not supported) then you'll need to use a Pinpoint project in us-east-1 in-order to capture events.

Sample illustration below:

enter image description here

aksyuma
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  • I don't have any Analytics section in the general settings of a user pool. Might be because of some services being unavailable in the region (eu-west-3). So I guess I cannot connect my user pool to pinpoint – Johan Martinsson Mar 14 '22 at 11:53