Configure contact email in chrome web store

Question

I can't publish my chrome extension because it says "You must provide a contact email before you can publish any item."

I entered my E-Mail Address but it still does not work. Does anyone know how to configure that?

I published extensions successfully in the past, but apparently there was a policy change.

Here is the error message:

And here the config i did:

score 50 · Answer 1 · answered Mar 15 '21 at 20:02

50

They overhauled their dashboard and this was hella confusing for me.

You need to click the header, and then account, and then you can find the email address here:

answered Mar 15 '21 at 20:02

Shaun314

3

Yep there it is. Yikes. I had to logout and back in twice after this, then it worked... – rogerdpack Jun 16 '21 at 07:08
It says 'tab' for each of the guidelines but the tabs are all over the place! This one, especially, is hiding behind the menu!! – abhijit Jul 03 '21 at 12:29
1

Omg. Thank you so much. I was totally stuck. – artemave Jan 17 '22 at 09:14
Google once again shows that UI and User experience is not their strong point. Took me ages of trying to figure this out as there is an Account tab under user top right which is not the right "Account" – Shawn Vader Jul 05 '22 at 14:09
Holy cow this was driving me nuts - THANK YOU for explaining. – Christopher Jan 10 '23 at 14:52

score 17 · Accepted Answer · answered Aug 12 '20 at 08:09

17

I faced same issue but it works after re-login.

answered Aug 12 '20 at 08:09

Haru

I you have this problem and you don't have any solution, just up vote the question – Amirhossein Yari Aug 12 '20 at 09:39
2

Switching accounts away from and then going back to the account publishing the extension worked for me. – Zach Saucier Sep 15 '20 at 15:54
Yep that fixed "You must verify your contact email before you can publish any item. Begin the verification process on the Account tab." for me as well. Despite it being verified. – rogerdpack Jan 15 '22 at 08:13

score 2 · Answer 3 · answered Oct 03 '20 at 21:09

2

As aforementioned by Haru you'll need to re-login to fix it. To itemize, here is how you can fix it:

Now when you login it will be working as expected.

answered Oct 03 '20 at 21:09

Diego Fortes

Thanks for helping me navigate the 23 different hamburger menus to get this working. I was able to get this to work. However, after you've switched accounts and back (or signed out and back in), both of the "Save draft" and "Submit for review" buttons are enabled. Clicking "Save draft" will disable the "Submit for review" button and generate the error message again. – voxobscuro Jun 16 '21 at 21:50

3 Answers3